Legacy Family Tree

The following is a list of common problems and solutions that users may have. However, there are many questions that may not be answered here. If you can't find what you are looking for, you can email us your question.

Answers to:


File Express 6.0

List of Questions:

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To install File Express in Windows 95:

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To run File Express from Windows 95:

There are several ways to start DOS programs from Windows 95. The instructions listed below will tell you how to create a shortcut to File Express. Once you have created a shortcut, you can start File Express just like a Windows program by clicking on it's icon.

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If you are having trouble printing from File Express when running from Windows 95.

This is probably due to the spooling that Windows 95 does. However, you can turn off print spooling for DOS programs and File Express will print just like it does from DOS.

Now when you print from a DOS program to this printer, the DOS program will print directly to the printer and Windows 95 will not spool the print job.

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Database is locked

If you get a message saying that the database is locked by another user and you are sure that nobody else is accessing the database, press [ctrl-z] and it will be unlocked. If you are using the netowrk version, go to the maintenance menu and perform the 'Clear network record locks' function.

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Year 2000 Compliance

File Express, version 6.0 (both single user version and network version) is a year 2000 compliant program.

To handle dates after December 31, 1999 you must begin using 4-digit date fields. If you are currently using 2-digit date fields, you will have to make the following change:

1. Go to the Setup menu off of the Maintenance menu in a database.
2. Press Alt-O to open the Options menu.
3. Press D to select the Date Format option.
4. Press either 2 for MM-DD-YYYY format or 4 for DD-MM-YYYY format.
5. Press F10 to save the change.

The next step is to increase the length of any date input fields on your input forms so they will handle the 4-digit years. To do this:

1. Choose the Paint a View option from the Maintenance menu.
2. Press 2 on the View Menu to select the Choose an Existing View option.
3. Using the Up and Down cursor keys, highlight an input screen that you are using and then press Enter. The input screen will appear.
4. Move the cursor to a date field.
5. With the cursor anywhere in the date field, press Alt-S.
6. Press the Right cursor key twice to increase the length of the date field from 8 characters to 10 characters. (You might have to make room for this field length increase by moving other fields to the right first.)
7. Press Enter.
8. If there are additional date fields on the screen, repeat steps 4 through 7 to increase the length of each one.
9. When you have changed all the date field lengths, press F10, Y, Enter, Enter, Y, to save the changes.
10. If you have other input screens with dates, change each on by using steps 3 through 9.

Once you have changed your date format to a four digit year, you will be able to enter data with year 2000 dates and the program will sort correctly on the dates as well as search correctly.

You will also need to lengthen the date fields on all of your reports and labels. Follow steps 4 through 8 for lengthening the dates on your reports and labels.


When Using a Four-Digit Date:

The year 2000 is considered a leap year.

All AGE calculations are correct using any year before or after the year 2000.

When doing searches with the new date format, you must enter all four digits of the year. For example:

F1 = "06-02-1999" or F1 = "12-31-2006"

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Printing through a USB port
 
DOS programs, like File Express, cannot print through a USB port. Please connect your printer using the parallel port.
 
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Popup calendar shows 1900 instead of year 2000

This is due to a minor Y2K problem in File Express.  It can be fixed with a simple macro.

  1. Open the input screen where you popup the calendar.

  2. Press Alt+M to start recording a macro.

  3. Arrow down to the first blank function key line and press "R".  Make note of the function key (F3 or whatever).

  4. Press Alt+0 (number zero) and the popup calendar opens to the wrong year.

  5. Press and hold down the End key on the keyboard.  The calendar will begin advancing through the years.  Be careful not to overshoot the current year.

  6. Stop at the current year and press Alt+M to quit the macro.  Select "Y" to save the macro.

  7. From now on, when opening the popup calendar, press the function key.

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DAYNAME function returns wrong day of week

This is due to a minor Y2K problem in File Express.  It can be fixed with a simple modification to the calculated field where DAYNAME is used.  Simply add "(TODAY)" without the quotes to the DAYNAME function.  The result will appear like DAYNAME(TODAY).

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AGE function returns negative ages

The age function will work properly if after the date field reference in the formula you insert ",today". For example, our Birthday List sample database has an error in the formula in the Birthday report.  The formula should be "int(age(birthday,today) / 365.25) + 1" (without the quotation marks).

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Can't get a new record number or added records are not being saved.

This generally occurs when File Express was not terminated properly. This can be due to the user turning off their computer while in File Express, a power outage, their computer hangs, etc. To correct the problem:

  1. Clone your database. This will make a copy of your database. Make sure you include allof the fields and records in the new database. Also, you should use the record numberindex when cloning.

  2. Open up the new database and go to the 'Select Index' screen. Tag all of the indexes and have them rebuilt.

  3. Now, try adding a couple of records and make sure you can find them. After verifying that this new database is working properly, you can delete the original and rename the working copy back to the original name.

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How to print the Postnet barcode

Here are the steps to create a mailing label that prints names, addresses, and the postnet bar code.

  1. Open your database and go to the Maintenance Menu.

  2. Go to the Setup. Set the Bar Code Print Driver Number to appropriate one for your printer.

  3. Now, go to the Label writer and design a new label.

  4. Set up the size of the label and place the fields on the label where you want them printed.

  5. Now, place a calculated field on the label where you want the bar code to print. Make the calc field a text type field with the following formula: BARCODE(10,F?,BLANK,1,1) F? refers to the field that contains the zip code. This zip code field must contain only numbers and be a valid zipcode (i.e. 98019 or 98019-1800 or 980191800 are all valid. 123 is not valid.)

  6. After you have finished seting up the label format, return to the Label Sub Menu. Then, go to the Update Printer Options screen. Make sure the Bar Code Printer Driver Number and the PDF are set appropriately. With the correct Bar Code Printer Driver selected, the labels should print correctly with the postnet bar code.

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ExpressCheck 5.1

Printing through a USB port

DOS programs, like ExpressCheck, cannot print through a USB port. Please connect your printer using a parallel port.

Transactions are being displayed multiple times or not at all in the register.

If you have any problems where transactions are missing or showing up multiple times, you should rebuild the account. To do this, go to the 'Add/Edit/Find Transactions' screen and press [F8] Setup. Now, choose 'Account rebuild'. This will resort all of the transactions and recalculate the balances.

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Year 2000 Information for ExpressCheck 5.0 to 5.1 Installation

ExpressCheck, version 5.1 is a minor update to version 5.0 so that the program will continue working correctly when the year 2000 arrives. All dates with year digits of 00 through 09 are considered to be in the next century… i.e. 2000 through 2009.

How to Upgrade to 5.1

Install version 5.1 of ExpressCheck by placing the diskette in the A: drive and then from a DOS prompt type:

A:INSTALL <enter>

Follow the prompts to install the program. (If you have version 5.0, you can install 5.1 over it.)

How to Convert Existing Account Groups

Open each Account Group that you want to use in version 5.1

Press R to open the Register

Go to the top of the Register and change the date of any Opening Balance entries to 01-01-10. (This is now considered the earliest date in version 5.1 and will sort to the beginning.) (To edit the date, highlight the line, press <enter> twice and then change the date.)

Press F8 to open the Setup Menu and then choose Account Rebuild. This will rebuild the indexes.

That is all there is to it. You are now ready to continue using ExpressCheck for the next ten years.

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